Sunknowledge Services Inc is a complete ORTHOTICS billing Services Company. We offer stand alone/ end to end practice management/ revenue cycle management services to leading clients in the ORTHOTICS space. Our team has the ability to offer unparalleled support with a keen understanding of the best practices of the industry.

Leverage the Sunknowledge advantage to earn more customers

We can meet or beat any price in the market: Get access to dedicated resources at just $7 per hour with complete versatility across all billing systems. 

The highest collection rate in the industry: With a 97% first pass collection rate, we ensure that claims can be followed through efficiently for payment in case of denials which are worked by a team of highly experience AR Analysts.  

Unparalleled productivity metrics: We currently have one of the highest productivity metrics in the industry with 99.98% accuracy.  Our robust internal audit program identifies and addresses areas of improvement. Process efficiency is therefore an ongoing activity for us. 

Great references from top clients: We are the only medical billing company, working with both payers and providers. Currently we are working with some of the biggest names of the industry in the ORTHOTICS segment: 

Also, we are working with top insurance companies, helping them with our claims adjudication/benefits verification services. It gives us the edge to provide a complete RCM approach, unique in the marketplace.

Liability Insurance: We provide our clients with a liability insurance of $3 Million aggregate with a $1 Million coverage per incident through Hiscox which is a subsidiary of Geico.

Dedicated manager for seamless communication: Our operations model involves dedicated managers to support our clients and this is offered at no additional cost. The managers take complete ownership and are responsible for delivery. This ensures ease of communication as well. An escalation matrix is in place should concern arise

Customized reporting meeting your protocols: Experience shows that reporting plays a major role in ensuring client satisfaction. To this effect we create reports which are customized to our client’s requirements. Reporting templates are created based on the requirements shared by our clients at the time of transition.

Compliance : We are an ISO 27001:2013 and ISO 9001:2008 certified organization. The certifications cover Information Security Management Service requirements as well as Quality Management Service requirements. This in turn ensures HIPAA compliance and involves a stringent audit mechanism which is carried out annually by an external entity.

  • Rx Order Entry
  • Patient demographics & insurance entry
  • Product Code/Rx & Dx Entry
  • Eligibility verification/Authorization
  • Collection of complete Rx
  • Collection of documents for Auth approval
  • Submission
  • Rejection/denial management
  • A/R Follow-up

Let us talk! I am sure after a discussion; you will have more ideas on what difference we bring to the table as a dedicated Orthotics billing company. I look forward to your time for a brief discussion with our Director of marketing, Ronnie Hastings about our functional best practices over a “no commitment call.”